How our shipments take place
Free shipping starting from an order of € 100.00 .
For orders under € 100 the shipping costs amount to € 5.99 per order * .
* unless otherwise specified by ongoing promotions
Shipping costs on European territory
France, Spain, Portugal, Germany, Austria, Netherlands, Luxembourg, Belgium, Denmark, Poland, Hungary, Czech Republic, Slovakia, Slovenia, Romania. € 15.00
Shipping costs for non-EU countries - Switzerland, Liechenstein € 24.90
Norway € 13.89
Sweden € 19.52
Denmark € 14.15
Duties and Taxes
Duties and Taxes in our shop are shown all prices for end customers incl. Italian VAT (22%).
Sales in other EU countries are subject to country-specific VAT.
VAT is not applied to customers from non-EU countries (eg Switzerland). For delivery to non-EU countries, however, additional duties and taxes apply.
In Italy:Standard Shipping:BRT
Other countries:DPD, FedEx.
* The transport company in charge may vary from country to country.
For more detailed information, please contact our customer service.
We will do our best to make the return process as easy as possible.
Call our customer service (0039 (0) 383.193.00.41) to book a free collection within the EU, or choose your own trusted courier.
Returns must be sent, after contacting customer service, to the following address:
Jo Maison Jo Srl
Via Montebello 14 Bis
27058 Voghera PV
In this case we will not reimburse the costs incurred for shipping.
The reimbursement takes place on the same means used for the payment.