GIFT CARD 30
Shipping
How our shipments take place
Italy
Free shipping starting from an order of € 100,00.
For orders below 100 € shipping costs amount to € 5,99 by order*.
* Unless otherwise provided by promotions in progress
Shipping costs on European territory
France, Spain, Portugal, Germany, Austria, Netherlands, Luxembourg, Belgium, Denmark, Poland, Hungary, Czech Republic, Slovakia, Slovenia, Romania. € 15,00
Shipping costs Non-EU countries - Switzerland, Liechenstein€ 24,90
Norway € 13,89
Sweden € 19,52
Denmark € 14,15
Duties and taxes
Duties and fees in our shop are shown all prices for end customers incl. Italian VAT (22%).
Sales in other EU countries are subject to specific VAT of each country.
VAT is not applied to customers from non-EU countries (eg Switzerland). For delivery in non-EU countries, however, further duties and taxes apply.
Courier service
In Italy: Standard shipping: BRT
Other countries: DPD, FedEx.
* The transport company charged may vary depending on the country.
For more detailed information, contact our customer service.
Rendered
We will do our best to make the process of return as simple as possible.
Call our customer service (0039 (0) 383.193.00.41) to book a free retreat by the EU, or choose your trusted courier.
Returns must be sent, after contact with customer service, at the following address:
JO MAISON JO S.R.L.
Via Montebello 14 bis
27058 Voghera PV
Italy
In this case we will not refund the costs incurred for shipping.
The refund takes place on the same means used for payment.
Choose options
Do you need help?
Frequent questions
The purchased goods can be paid in the following ways:
Credit card
Pay Pal
Klarna
Cash on delivery (with an increase in cash on delivery costs of €3.50.
For payments made by bank transfer it is specified that:
The account name is Jo.Maison.Jo Srl
Credit institution: BANCA NATIONALE DEL LAVORO
IBAN: IT67 M010 0556 4000 0000 0002 037
The reason for the transfer must indicate the order number, the name and surname of the payer.
The Customer Assistance Service guarantees complete pre- and post-sales assistance. Access to the service is possible by telephone by dialing the ordinary rate number +39 0383 1930041 or through the e-mail service at the following address info@jomaisonjo.it
ITALY
Free shipping starting from an order of € 150.00 .
For orders under €150, shipping costs amount to € 5.99 per order* .
*unless otherwise provided by ongoing promotions
SHIPPING COSTS ON EUROPEAN TERRITORY
France, Spain, Portugal, Germany, Austria, Netherlands, Luxembourg, Belgium, Denmark, Poland, Hungary, Czech Republic, Slovakia, Slovenia, Romania, Croatia €15.00
Shipping costs to non-EU countries - Switzerland, Liechenstein €24.90
Shipping costs to Nordic countries - Norway, Sweden, Denmark
Norway €25.00
Sweden €25.00
Denmark €25.00
All returned items must be returned in their original condition within a maximum of 30 days.
We will do our best to make the returns process as easy as possible.
Call our customer service (0039 (0)383.193.00.41) to book a free collection within the EU, or choose your trusted courier.
Returns must be sent, after contacting customer service, to the following address:
Jo Maison Jo Srl
Via Emilia 84
27058 Voghera PV
Italy
In this case we will not refund the costs incurred for shipping.
The refund takes place using the same means used for payment.
ABOUT US
From our friendship and the desire to make a dream come true, the Jo.Maison.Jo cosmetic line was born.
LEGAL INFORMATION